This page hasn't been updated for a while, so it may be out of date. If something isn't working, email [email protected].
Systems
Website
homebuycredit.com: information, guides and calculators
Operational
7 days ago98.46% uptimeNow
Buyer app
Your credit check, budget and pro match at app.homebuycredit.com
Operational
7 days ago93.15% uptimeNow
Pro app
Leads, profiles and billing for real estate and lending pros
Operational
7 days ago93.15% uptimeNow
Credit checks
Soft-pull credit reports and scores (through the app)
Operational
7 days ago93.15% uptimeNow
Email & text messages
Sign-in codes, notices and reminders
Operational
Reported by our team when there is a problem.
Past incidents (30 days)
HomeBuyCredit website and apps unavailable
Resolved Nov 9, 5:10 PM CT – Nov 9, 8:23 PM CT · Affects: Website, Buyer app, Pro app, Credit checks
Resolved
Back on our main server and working normally. Total time down was about 2 hours 20 minutes. We're adding faster alerts and an always-ready standby so this is much shorter if it ever happens again.
Monitoring
Everything is back up, running on our standby server while the main one is repaired. Accounts and data are safe.
Investigating
HomeBuyCredit's website and apps stopped loading. The server they run on stopped responding, and we're working on it.